PLACE ONLINE COURIER ORDERS
IN THE ONLINE COURIER ORDERS APPLICATION FOR INDIVIDUALS
STEP 1
access the order placement area of our website using the button below
STEP 2
identify where you want to send and what you want to send
STEP 3
select the weight - delivery area and enter the complete pickup and delivery information
STEP 4
check the order details and enter the email address where you want to receive notifications regarding your order
STEP 5
enter the company details if you want the tax invoice issued on your company and select how and where you want to hand over the shipment
STEP 6
pay for the transport by bank card or paypal using the secure payment method
DONE!
You will receive the AWBs for labeling your shipment by email.
You can also place your order via email by contacting an operator.
Goods restricted for shipment by national and international courier or postal services
Goods restricted for shipment by national and international courier or postal services
Goods restricted for shipment by national and international courier or postal services
Alcohol via national and international courier
Individuals
Shipping alcoholic beverages by individuals is subject to legal restrictions in numerous countries and, depending on the legislation applicable in the transit or destination country, may be prohibited or conditioned on obtaining special permits, licenses, or payment of excise duties and other taxes.
TCE Courier cannot verify or communicate the specific regulations of each country regarding the transport, import, or export of alcoholic beverages.
The sender is solely responsible for complying with applicable legislation and assumes all consequences resulting from shipping such products.
These consequences may include, but are not limited to, seizure, confiscation, destruction, or return of the shipment, refusal of import, application of taxes, excise duties, fines, or other measures imposed by the competent authorities.
In such situations, TCE Courier is not liable for the value of the goods and does not refund the cost of the transport service when the impossibility of delivery is caused by the application of legislation or measures imposed by the competent authorities.
Authorized companies
Alcoholic beverages may only be shipped by economic operators holding all permits and licenses required by law and only in compliance with legislation on the production, sale, transport, export, and import thereof.
Obtaining, validity, and presentation of the permits, licenses, and supporting documents required for transport are the sole responsibility of the sender.
Tobacco, cigarettes, and cigars via national and international courier
Individuals
Shipping tobacco products (cigarettes, e-cigarettes, tobacco, cigars, heated tobacco products, and other similar products) by individuals is subject to severe restrictions in most countries and may be prohibited or conditioned on special permits.
TCE Courier cannot communicate the list of restrictions applicable to each country and does not verify product eligibility for import.
The sender is solely responsible for complying with applicable legislation and assumes all consequences resulting from shipping such products.
These consequences may include seizure, confiscation, destruction, or return of the shipment, refusal of import, payment of excise duties, taxes, or other obligations imposed by the competent authorities.
In such situations, TCE Courier is not liable for the value of the goods and does not refund the cost of the transport service when delivery cannot be carried out for reasons related to applicable legislation or measures imposed by the competent authorities.
Authorized companies
Tobacco products may only be shipped by authorized economic operators and only in compliance with applicable legislation and all fiscal, customs, and authorization obligations.
Obtaining, validity, and presentation of the permits, licenses, and supporting documents are the sole responsibility of the sender.
Liquids via national and international courier
Individuals
Shipping liquids by individuals is permitted only if they are not prohibited by applicable legislation and comply with the packaging conditions imposed by the carrier.
For certain categories of liquids (flammable, corrosive, toxic, pressurized, alcoholic, chemical, pharmaceutical, or other regulated products) there may be restrictions or prohibitions regarding transport or import.
TCE Courier cannot verify or communicate the specific regulations of each country regarding the transport or import of liquids.
The sender is responsible for the nature of the product shipped, for complying with applicable legislation, and for the proper packaging of the shipment.
If the competent authorities order seizure, confiscation, destruction, return, or refusal of import, TCE Courier is not liable for the value of the goods and does not refund the cost of the transport service when these measures are independent of the carrier's activity.
Authorized companies
Companies that produce or sell liquids may ship these products only if they hold all necessary permits and comply with requirements regarding goods classification, packaging, labeling, and transport.
For certain categories of liquids, special packaging, labeling, handling, and transport conditions may be required, and TCE Courier reserves the right to refuse pickup of a shipment that does not meet legal, technical, or operational requirements.
Batteries and electronic equipment containing batteries via national and international courier
Individuals and companies
Shipping equipment containing lithium-ion or lithium-metal batteries is permitted only in compliance with applicable regulations and the carrier's requirements.
It is recommended that batteries be installed inside the equipment, protected against short-circuiting, and not fully charged.
Transport of individual batteries or accumulators may be restricted depending on the destination country, the mode of transport, and the logistics operator's rules.
TCE Courier reserves the right to refuse pickup of shipments that do not comply with packaging, labeling, or admissible technical limits.
Indicative limits:
Single-cell batteries: maximum 2 cells, ≤ 20 Wh;
Multi-cell batteries: maximum 4 cells, ≤ 100 Wh.
Original Identity Documents, Passports, and Driving Licences
Individuals and companies
The shipment of identity documents, passports, driving licences, and other original personal documents via courier services is not accepted for either domestic or international shipments.
These documents are official in nature, contain sensitive personal information, and may be used fraudulently if lost, stolen, or delivered to an unauthorised person. Furthermore, courier companies cannot guarantee the special level of security required for such documents and cannot assume liability for any legal or financial consequences resulting from their loss, theft, or unauthorised use.
Pharmaceutical products, food supplements, and medicines
Individuals
Shipping food, food supplements, medicines, and pharmaceutical products for human or veterinary use is subject to the restrictions set out in applicable legislation and may be prohibited depending on the transit or destination country.
TCE Courier cannot communicate the list of food products, medicines, or pharmaceutical products restricted or prohibited in each country, since these restrictions are established and modified exclusively by customs, health, or other competent authorities.
The sender is solely responsible for complying with applicable legislation and assumes all consequences resulting from shipping such products.
Regardless of whether the shipment is accompanied by invoices, medical prescriptions, permits, certificates, or any other documents, these do not guarantee acceptance of import by the authorities of the destination country.
The sender assumes the risk of seizure, confiscation, destruction, return of the shipment, refusal of import, or application of other measures imposed by the competent authorities.
In such situations, TCE Courier is not liable for the value of the goods and does not refund the cost of the transport service when the impossibility of delivery is determined by the application of legislation or measures imposed by the competent authorities.
Authorized companies Companies that produce, distribute, or sell food products, perishable goods, medicines, or food supplements may ship these products only in compliance with applicable legislation and only if they hold all permits, licenses, and documents required for transport, sale, export, and import.
TCE Courier's standard services do not include temperature-controlled transport or other special conditions required for certain perishable or pharmaceutical products.
Obtaining, validity, and presentation of the permits, licenses, medical prescriptions, and all supporting documents are the sole responsibility of the sender.
Fragile items via national and international courier
Individuals
The sender is responsible for proper packaging of fragile items.
Courier transport involves mechanized handling and multiple logistics operations, which is why there is a risk of damage to fragile goods even when properly packaged.
TCE Courier recommends the use of professional packaging and reserves the right to refuse pickup of insufficiently packaged parcels.
Companies Economic operators who regularly ship fragile items may use special packaging and transport solutions established together with TCE Courier.
Toxic, flammable, or dangerous products via national and international courier
Individuals Shipping products containing toxic, flammable, explosive, corrosive, or other dangerous substances is prohibited under TCE Courier's standard services.
The sender is solely responsible for declaring the contents of the shipment and for complying with legislation on the transport of dangerous goods.
Companies Transport of these products may only be carried out by authorized logistics operators and only in compliance with specific legislation on the transport of dangerous goods.
Weapons and ammunition via national and international courier
Transport of weapons, ammunition, and their components is strictly regulated by national and international legislation.
TCE Courier does not accept weapons, ammunition, or their components for transport under its standard courier services.
Their transport may only be carried out by authorized operators and under the conditions provided by law.
List of goods prohibited or restricted from shipping
The list below is indicative and not exhaustive:
alcoholic beverages;
e-cigarettes;
tobacco products (cigarettes, cigars, tobacco);
food supplements;
medicines and pharmaceutical products;
medicinal cannabis;
perfumes;
food;
fragile items;
items of high or unusual value;
biological substances and human or animal samples;
dangerous goods;
weapons and ammunition;
items of sentimental value;
flowers and plants;
seeds;
goods that may damage other shipments;
explosives and pyrotechnic articles;
hazardous waste;
human or animal remains, including ashes;
jewelry, precious metals and stones;
live animals;
animal parts and trophies;
narcotics, psychotropic substances, and other products prohibited by law;
illegal objects;
pornographic materials whose distribution is prohibited by law;
gold in any form;
furs and fur products;
flammable gases and aerosols;
any other goods whose shipment is prohibited or restricted by applicable legislation.
General clause The list of goods above is indicative and not exhaustive.
TCE Courier reserves the right to refuse the pickup, transport, or delivery of any shipment that, under applicable legislation, regulations of the competent authorities, requirements of logistics partners, or internal operational rules, is prohibited, restricted, or requires special transport conditions.
If the shipment is nevertheless accepted by partners, the sending customer is solely responsible before the law, the authorities of the country of origin, destination, and transit, as well as before partner service operators, assuming the fees, penalties, and fines related to non-compliance with the above limitations.
The sender guarantees that the shipped goods comply with the legislation of the country of origin, the transit countries, and the destination country, and is solely responsible for obtaining and presenting all necessary permits, licenses, and documents.
TCE Courier does not verify the legality of importing goods in each jurisdiction and is not liable for measures imposed by the competent authorities, including seizure, confiscation, destruction, return of the shipment, refusal of import, or the application of fees, fines, or other sanctions. In such situations, the cost of the transport service is not refunded and no compensation is granted for the shipped goods, to the extent permitted by applicable legislation.
Goods restricted for shipment by national and international courier or postal services
Goods restricted for shipment by national and international courier or postal services
Goods restricted for shipment by national and international courier or postal services
Alcohol via national and international courier
Individuals
Shipping alcoholic beverages by individuals is subject to legal restrictions in numerous countries and, depending on the legislation applicable in the transit or destination country, may be prohibited or conditioned on obtaining special permits, licenses, or payment of excise duties and other taxes.
TCE Courier cannot verify or communicate the specific regulations of each country regarding the transport, import, or export of alcoholic beverages.
The sender is solely responsible for complying with applicable legislation and assumes all consequences resulting from shipping such products.
These consequences may include, but are not limited to, seizure, confiscation, destruction, or return of the shipment, refusal of import, application of taxes, excise duties, fines, or other measures imposed by the competent authorities.
In such situations, TCE Courier is not liable for the value of the goods and does not refund the cost of the transport service when the impossibility of delivery is caused by the application of legislation or measures imposed by the competent authorities.
Authorized companies
Alcoholic beverages may only be shipped by economic operators holding all permits and licenses required by law and only in compliance with legislation on the production, sale, transport, export, and import thereof.
Obtaining, validity, and presentation of the permits, licenses, and supporting documents required for transport are the sole responsibility of the sender.
Tobacco, cigarettes, and cigars via national and international courier
Individuals
Shipping tobacco products (cigarettes, e-cigarettes, tobacco, cigars, heated tobacco products, and other similar products) by individuals is subject to severe restrictions in most countries and may be prohibited or conditioned on special permits.
TCE Courier cannot communicate the list of restrictions applicable to each country and does not verify product eligibility for import.
The sender is solely responsible for complying with applicable legislation and assumes all consequences resulting from shipping such products.
These consequences may include seizure, confiscation, destruction, or return of the shipment, refusal of import, payment of excise duties, taxes, or other obligations imposed by the competent authorities.
In such situations, TCE Courier is not liable for the value of the goods and does not refund the cost of the transport service when delivery cannot be carried out for reasons related to applicable legislation or measures imposed by the competent authorities.
Authorized companies
Tobacco products may only be shipped by authorized economic operators and only in compliance with applicable legislation and all fiscal, customs, and authorization obligations.
Obtaining, validity, and presentation of the permits, licenses, and supporting documents are the sole responsibility of the sender.
Liquids via national and international courier
Individuals
Shipping liquids by individuals is permitted only if they are not prohibited by applicable legislation and comply with the packaging conditions imposed by the carrier.
For certain categories of liquids (flammable, corrosive, toxic, pressurized, alcoholic, chemical, pharmaceutical, or other regulated products) there may be restrictions or prohibitions regarding transport or import.
TCE Courier cannot verify or communicate the specific regulations of each country regarding the transport or import of liquids.
The sender is responsible for the nature of the product shipped, for complying with applicable legislation, and for the proper packaging of the shipment.
If the competent authorities order seizure, confiscation, destruction, return, or refusal of import, TCE Courier is not liable for the value of the goods and does not refund the cost of the transport service when these measures are independent of the carrier's activity.
Authorized companies
Companies that produce or sell liquids may ship these products only if they hold all necessary permits and comply with requirements regarding goods classification, packaging, labeling, and transport.
For certain categories of liquids, special packaging, labeling, handling, and transport conditions may be required, and TCE Courier reserves the right to refuse pickup of a shipment that does not meet legal, technical, or operational requirements.
Batteries and electronic equipment containing batteries via national and international courier
Individuals and companies
Shipping equipment containing lithium-ion or lithium-metal batteries is permitted only in compliance with applicable regulations and the carrier's requirements.
It is recommended that batteries be installed inside the equipment, protected against short-circuiting, and not fully charged.
Transport of individual batteries or accumulators may be restricted depending on the destination country, the mode of transport, and the logistics operator's rules.
TCE Courier reserves the right to refuse pickup of shipments that do not comply with packaging, labeling, or admissible technical limits.
Indicative limits:
Single-cell batteries: maximum 2 cells, ≤ 20 Wh;
Multi-cell batteries: maximum 4 cells, ≤ 100 Wh.
Original Identity Documents, Passports, and Driving Licences
Individuals and companies
The shipment of identity documents, passports, driving licences, and other original personal documents via courier services is not accepted for either domestic or international shipments.
These documents are official in nature, contain sensitive personal information, and may be used fraudulently if lost, stolen, or delivered to an unauthorised person. Furthermore, courier companies cannot guarantee the special level of security required for such documents and cannot assume liability for any legal or financial consequences resulting from their loss, theft, or unauthorised use.
Pharmaceutical products, food supplements, and medicines
Individuals
Shipping food, food supplements, medicines, and pharmaceutical products for human or veterinary use is subject to the restrictions set out in applicable legislation and may be prohibited depending on the transit or destination country.
TCE Courier cannot communicate the list of food products, medicines, or pharmaceutical products restricted or prohibited in each country, since these restrictions are established and modified exclusively by customs, health, or other competent authorities.
The sender is solely responsible for complying with applicable legislation and assumes all consequences resulting from shipping such products.
Regardless of whether the shipment is accompanied by invoices, medical prescriptions, permits, certificates, or any other documents, these do not guarantee acceptance of import by the authorities of the destination country.
The sender assumes the risk of seizure, confiscation, destruction, return of the shipment, refusal of import, or application of other measures imposed by the competent authorities.
In such situations, TCE Courier is not liable for the value of the goods and does not refund the cost of the transport service when the impossibility of delivery is determined by the application of legislation or measures imposed by the competent authorities.
Authorized companies Companies that produce, distribute, or sell food products, perishable goods, medicines, or food supplements may ship these products only in compliance with applicable legislation and only if they hold all permits, licenses, and documents required for transport, sale, export, and import.
TCE Courier's standard services do not include temperature-controlled transport or other special conditions required for certain perishable or pharmaceutical products.
Obtaining, validity, and presentation of the permits, licenses, medical prescriptions, and all supporting documents are the sole responsibility of the sender.
Fragile items via national and international courier
Individuals
The sender is responsible for proper packaging of fragile items.
Courier transport involves mechanized handling and multiple logistics operations, which is why there is a risk of damage to fragile goods even when properly packaged.
TCE Courier recommends the use of professional packaging and reserves the right to refuse pickup of insufficiently packaged parcels.
Companies Economic operators who regularly ship fragile items may use special packaging and transport solutions established together with TCE Courier.
Toxic, flammable, or dangerous products via national and international courier
Individuals Shipping products containing toxic, flammable, explosive, corrosive, or other dangerous substances is prohibited under TCE Courier's standard services.
The sender is solely responsible for declaring the contents of the shipment and for complying with legislation on the transport of dangerous goods.
Companies Transport of these products may only be carried out by authorized logistics operators and only in compliance with specific legislation on the transport of dangerous goods.
Weapons and ammunition via national and international courier
Transport of weapons, ammunition, and their components is strictly regulated by national and international legislation.
TCE Courier does not accept weapons, ammunition, or their components for transport under its standard courier services.
Their transport may only be carried out by authorized operators and under the conditions provided by law.
List of goods prohibited or restricted from shipping
The list below is indicative and not exhaustive:
alcoholic beverages;
e-cigarettes;
tobacco products (cigarettes, cigars, tobacco);
food supplements;
medicines and pharmaceutical products;
medicinal cannabis;
perfumes;
food;
fragile items;
items of high or unusual value;
biological substances and human or animal samples;
dangerous goods;
weapons and ammunition;
items of sentimental value;
flowers and plants;
seeds;
goods that may damage other shipments;
explosives and pyrotechnic articles;
hazardous waste;
human or animal remains, including ashes;
jewelry, precious metals and stones;
live animals;
animal parts and trophies;
narcotics, psychotropic substances, and other products prohibited by law;
illegal objects;
pornographic materials whose distribution is prohibited by law;
gold in any form;
furs and fur products;
flammable gases and aerosols;
any other goods whose shipment is prohibited or restricted by applicable legislation.
General clause The list of goods above is indicative and not exhaustive.
TCE Courier reserves the right to refuse the pickup, transport, or delivery of any shipment that, under applicable legislation, regulations of the competent authorities, requirements of logistics partners, or internal operational rules, is prohibited, restricted, or requires special transport conditions.
If the shipment is nevertheless accepted by partners, the sending customer is solely responsible before the law, the authorities of the country of origin, destination, and transit, as well as before partner service operators, assuming the fees, penalties, and fines related to non-compliance with the above limitations.
The sender guarantees that the shipped goods comply with the legislation of the country of origin, the transit countries, and the destination country, and is solely responsible for obtaining and presenting all necessary permits, licenses, and documents.
TCE Courier does not verify the legality of importing goods in each jurisdiction and is not liable for measures imposed by the competent authorities, including seizure, confiscation, destruction, return of the shipment, refusal of import, or the application of fees, fines, or other sanctions. In such situations, the cost of the transport service is not refunded and no compensation is granted for the shipped goods, to the extent permitted by applicable legislation.
Goods restricted for shipment by national and international courier or postal services
Goods restricted for shipment by national and international courier or postal services
Goods restricted for shipment by national and international courier or postal services
Alcohol via national and international courier
Individuals
Shipping alcoholic beverages by individuals is subject to legal restrictions in numerous countries and, depending on the legislation applicable in the transit or destination country, may be prohibited or conditioned on obtaining special permits, licenses, or payment of excise duties and other taxes.
TCE Courier cannot verify or communicate the specific regulations of each country regarding the transport, import, or export of alcoholic beverages.
The sender is solely responsible for complying with applicable legislation and assumes all consequences resulting from shipping such products.
These consequences may include, but are not limited to, seizure, confiscation, destruction, or return of the shipment, refusal of import, application of taxes, excise duties, fines, or other measures imposed by the competent authorities.
In such situations, TCE Courier is not liable for the value of the goods and does not refund the cost of the transport service when the impossibility of delivery is caused by the application of legislation or measures imposed by the competent authorities.
Authorized companies
Alcoholic beverages may only be shipped by economic operators holding all permits and licenses required by law and only in compliance with legislation on the production, sale, transport, export, and import thereof.
Obtaining, validity, and presentation of the permits, licenses, and supporting documents required for transport are the sole responsibility of the sender.
Tobacco, cigarettes, and cigars via national and international courier
Individuals
Shipping tobacco products (cigarettes, e-cigarettes, tobacco, cigars, heated tobacco products, and other similar products) by individuals is subject to severe restrictions in most countries and may be prohibited or conditioned on special permits.
TCE Courier cannot communicate the list of restrictions applicable to each country and does not verify product eligibility for import.
The sender is solely responsible for complying with applicable legislation and assumes all consequences resulting from shipping such products.
These consequences may include seizure, confiscation, destruction, or return of the shipment, refusal of import, payment of excise duties, taxes, or other obligations imposed by the competent authorities.
In such situations, TCE Courier is not liable for the value of the goods and does not refund the cost of the transport service when delivery cannot be carried out for reasons related to applicable legislation or measures imposed by the competent authorities.
Authorized companies
Tobacco products may only be shipped by authorized economic operators and only in compliance with applicable legislation and all fiscal, customs, and authorization obligations.
Obtaining, validity, and presentation of the permits, licenses, and supporting documents are the sole responsibility of the sender.
Liquids via national and international courier
Individuals
Shipping liquids by individuals is permitted only if they are not prohibited by applicable legislation and comply with the packaging conditions imposed by the carrier.
For certain categories of liquids (flammable, corrosive, toxic, pressurized, alcoholic, chemical, pharmaceutical, or other regulated products) there may be restrictions or prohibitions regarding transport or import.
TCE Courier cannot verify or communicate the specific regulations of each country regarding the transport or import of liquids.
The sender is responsible for the nature of the product shipped, for complying with applicable legislation, and for the proper packaging of the shipment.
If the competent authorities order seizure, confiscation, destruction, return, or refusal of import, TCE Courier is not liable for the value of the goods and does not refund the cost of the transport service when these measures are independent of the carrier's activity.
Authorized companies
Companies that produce or sell liquids may ship these products only if they hold all necessary permits and comply with requirements regarding goods classification, packaging, labeling, and transport.
For certain categories of liquids, special packaging, labeling, handling, and transport conditions may be required, and TCE Courier reserves the right to refuse pickup of a shipment that does not meet legal, technical, or operational requirements.
Batteries and electronic equipment containing batteries via national and international courier
Individuals and companies
Shipping equipment containing lithium-ion or lithium-metal batteries is permitted only in compliance with applicable regulations and the carrier's requirements.
It is recommended that batteries be installed inside the equipment, protected against short-circuiting, and not fully charged.
Transport of individual batteries or accumulators may be restricted depending on the destination country, the mode of transport, and the logistics operator's rules.
TCE Courier reserves the right to refuse pickup of shipments that do not comply with packaging, labeling, or admissible technical limits.
Indicative limits:
Single-cell batteries: maximum 2 cells, ≤ 20 Wh;
Multi-cell batteries: maximum 4 cells, ≤ 100 Wh.
Original Identity Documents, Passports, and Driving Licences
Individuals and companies
The shipment of identity documents, passports, driving licences, and other original personal documents via courier services is not accepted for either domestic or international shipments.
These documents are official in nature, contain sensitive personal information, and may be used fraudulently if lost, stolen, or delivered to an unauthorised person. Furthermore, courier companies cannot guarantee the special level of security required for such documents and cannot assume liability for any legal or financial consequences resulting from their loss, theft, or unauthorised use.
Pharmaceutical products, food supplements, and medicines
Individuals
Shipping food, food supplements, medicines, and pharmaceutical products for human or veterinary use is subject to the restrictions set out in applicable legislation and may be prohibited depending on the transit or destination country.
TCE Courier cannot communicate the list of food products, medicines, or pharmaceutical products restricted or prohibited in each country, since these restrictions are established and modified exclusively by customs, health, or other competent authorities.
The sender is solely responsible for complying with applicable legislation and assumes all consequences resulting from shipping such products.
Regardless of whether the shipment is accompanied by invoices, medical prescriptions, permits, certificates, or any other documents, these do not guarantee acceptance of import by the authorities of the destination country.
The sender assumes the risk of seizure, confiscation, destruction, return of the shipment, refusal of import, or application of other measures imposed by the competent authorities.
In such situations, TCE Courier is not liable for the value of the goods and does not refund the cost of the transport service when the impossibility of delivery is determined by the application of legislation or measures imposed by the competent authorities.
Authorized companies Companies that produce, distribute, or sell food products, perishable goods, medicines, or food supplements may ship these products only in compliance with applicable legislation and only if they hold all permits, licenses, and documents required for transport, sale, export, and import.
TCE Courier's standard services do not include temperature-controlled transport or other special conditions required for certain perishable or pharmaceutical products.
Obtaining, validity, and presentation of the permits, licenses, medical prescriptions, and all supporting documents are the sole responsibility of the sender.
Fragile items via national and international courier
Individuals
The sender is responsible for proper packaging of fragile items.
Courier transport involves mechanized handling and multiple logistics operations, which is why there is a risk of damage to fragile goods even when properly packaged.
TCE Courier recommends the use of professional packaging and reserves the right to refuse pickup of insufficiently packaged parcels.
Companies Economic operators who regularly ship fragile items may use special packaging and transport solutions established together with TCE Courier.
Toxic, flammable, or dangerous products via national and international courier
Individuals Shipping products containing toxic, flammable, explosive, corrosive, or other dangerous substances is prohibited under TCE Courier's standard services.
The sender is solely responsible for declaring the contents of the shipment and for complying with legislation on the transport of dangerous goods.
Companies Transport of these products may only be carried out by authorized logistics operators and only in compliance with specific legislation on the transport of dangerous goods.
Weapons and ammunition via national and international courier
Transport of weapons, ammunition, and their components is strictly regulated by national and international legislation.
TCE Courier does not accept weapons, ammunition, or their components for transport under its standard courier services.
Their transport may only be carried out by authorized operators and under the conditions provided by law.
List of goods prohibited or restricted from shipping
The list below is indicative and not exhaustive:
alcoholic beverages;
e-cigarettes;
tobacco products (cigarettes, cigars, tobacco);
food supplements;
medicines and pharmaceutical products;
medicinal cannabis;
perfumes;
food;
fragile items;
items of high or unusual value;
biological substances and human or animal samples;
dangerous goods;
weapons and ammunition;
items of sentimental value;
flowers and plants;
seeds;
goods that may damage other shipments;
explosives and pyrotechnic articles;
hazardous waste;
human or animal remains, including ashes;
jewelry, precious metals and stones;
live animals;
animal parts and trophies;
narcotics, psychotropic substances, and other products prohibited by law;
illegal objects;
pornographic materials whose distribution is prohibited by law;
gold in any form;
furs and fur products;
flammable gases and aerosols;
any other goods whose shipment is prohibited or restricted by applicable legislation.
General clause The list of goods above is indicative and not exhaustive.
TCE Courier reserves the right to refuse the pickup, transport, or delivery of any shipment that, under applicable legislation, regulations of the competent authorities, requirements of logistics partners, or internal operational rules, is prohibited, restricted, or requires special transport conditions.
If the shipment is nevertheless accepted by partners, the sending customer is solely responsible before the law, the authorities of the country of origin, destination, and transit, as well as before partner service operators, assuming the fees, penalties, and fines related to non-compliance with the above limitations.
The sender guarantees that the shipped goods comply with the legislation of the country of origin, the transit countries, and the destination country, and is solely responsible for obtaining and presenting all necessary permits, licenses, and documents.
TCE Courier does not verify the legality of importing goods in each jurisdiction and is not liable for measures imposed by the competent authorities, including seizure, confiscation, destruction, return of the shipment, refusal of import, or the application of fees, fines, or other sanctions. In such situations, the cost of the transport service is not refunded and no compensation is granted for the shipped goods, to the extent permitted by applicable legislation.
Goods restricted for shipment by national and international courier or postal services
Goods restricted for shipment by national and international courier or postal services
Goods restricted for shipment by national and international courier or postal services
Alcohol via national and international courier
Individuals
Shipping alcoholic beverages by individuals is subject to legal restrictions in numerous countries and, depending on the legislation applicable in the transit or destination country, may be prohibited or conditioned on obtaining special permits, licenses, or payment of excise duties and other taxes.
TCE Courier cannot verify or communicate the specific regulations of each country regarding the transport, import, or export of alcoholic beverages.
The sender is solely responsible for complying with applicable legislation and assumes all consequences resulting from shipping such products.
These consequences may include, but are not limited to, seizure, confiscation, destruction, or return of the shipment, refusal of import, application of taxes, excise duties, fines, or other measures imposed by the competent authorities.
In such situations, TCE Courier is not liable for the value of the goods and does not refund the cost of the transport service when the impossibility of delivery is caused by the application of legislation or measures imposed by the competent authorities.
Authorized companies
Alcoholic beverages may only be shipped by economic operators holding all permits and licenses required by law and only in compliance with legislation on the production, sale, transport, export, and import thereof.
Obtaining, validity, and presentation of the permits, licenses, and supporting documents required for transport are the sole responsibility of the sender.
Tobacco, cigarettes, and cigars via national and international courier
Individuals
Shipping tobacco products (cigarettes, e-cigarettes, tobacco, cigars, heated tobacco products, and other similar products) by individuals is subject to severe restrictions in most countries and may be prohibited or conditioned on special permits.
TCE Courier cannot communicate the list of restrictions applicable to each country and does not verify product eligibility for import.
The sender is solely responsible for complying with applicable legislation and assumes all consequences resulting from shipping such products.
These consequences may include seizure, confiscation, destruction, or return of the shipment, refusal of import, payment of excise duties, taxes, or other obligations imposed by the competent authorities.
In such situations, TCE Courier is not liable for the value of the goods and does not refund the cost of the transport service when delivery cannot be carried out for reasons related to applicable legislation or measures imposed by the competent authorities.
Authorized companies
Tobacco products may only be shipped by authorized economic operators and only in compliance with applicable legislation and all fiscal, customs, and authorization obligations.
Obtaining, validity, and presentation of the permits, licenses, and supporting documents are the sole responsibility of the sender.
Liquids via national and international courier
Individuals
Shipping liquids by individuals is permitted only if they are not prohibited by applicable legislation and comply with the packaging conditions imposed by the carrier.
For certain categories of liquids (flammable, corrosive, toxic, pressurized, alcoholic, chemical, pharmaceutical, or other regulated products) there may be restrictions or prohibitions regarding transport or import.
TCE Courier cannot verify or communicate the specific regulations of each country regarding the transport or import of liquids.
The sender is responsible for the nature of the product shipped, for complying with applicable legislation, and for the proper packaging of the shipment.
If the competent authorities order seizure, confiscation, destruction, return, or refusal of import, TCE Courier is not liable for the value of the goods and does not refund the cost of the transport service when these measures are independent of the carrier's activity.
Authorized companies
Companies that produce or sell liquids may ship these products only if they hold all necessary permits and comply with requirements regarding goods classification, packaging, labeling, and transport.
For certain categories of liquids, special packaging, labeling, handling, and transport conditions may be required, and TCE Courier reserves the right to refuse pickup of a shipment that does not meet legal, technical, or operational requirements.
Batteries and electronic equipment containing batteries via national and international courier
Individuals and companies
Shipping equipment containing lithium-ion or lithium-metal batteries is permitted only in compliance with applicable regulations and the carrier's requirements.
It is recommended that batteries be installed inside the equipment, protected against short-circuiting, and not fully charged.
Transport of individual batteries or accumulators may be restricted depending on the destination country, the mode of transport, and the logistics operator's rules.
TCE Courier reserves the right to refuse pickup of shipments that do not comply with packaging, labeling, or admissible technical limits.
Indicative limits:
Single-cell batteries: maximum 2 cells, ≤ 20 Wh;
Multi-cell batteries: maximum 4 cells, ≤ 100 Wh.
Original Identity Documents, Passports, and Driving Licences
Individuals and companies
The shipment of identity documents, passports, driving licences, and other original personal documents via courier services is not accepted for either domestic or international shipments.
These documents are official in nature, contain sensitive personal information, and may be used fraudulently if lost, stolen, or delivered to an unauthorised person. Furthermore, courier companies cannot guarantee the special level of security required for such documents and cannot assume liability for any legal or financial consequences resulting from their loss, theft, or unauthorised use.
Pharmaceutical products, food supplements, and medicines
Individuals
Shipping food, food supplements, medicines, and pharmaceutical products for human or veterinary use is subject to the restrictions set out in applicable legislation and may be prohibited depending on the transit or destination country.
TCE Courier cannot communicate the list of food products, medicines, or pharmaceutical products restricted or prohibited in each country, since these restrictions are established and modified exclusively by customs, health, or other competent authorities.
The sender is solely responsible for complying with applicable legislation and assumes all consequences resulting from shipping such products.
Regardless of whether the shipment is accompanied by invoices, medical prescriptions, permits, certificates, or any other documents, these do not guarantee acceptance of import by the authorities of the destination country.
The sender assumes the risk of seizure, confiscation, destruction, return of the shipment, refusal of import, or application of other measures imposed by the competent authorities.
In such situations, TCE Courier is not liable for the value of the goods and does not refund the cost of the transport service when the impossibility of delivery is determined by the application of legislation or measures imposed by the competent authorities.
Authorized companies Companies that produce, distribute, or sell food products, perishable goods, medicines, or food supplements may ship these products only in compliance with applicable legislation and only if they hold all permits, licenses, and documents required for transport, sale, export, and import.
TCE Courier's standard services do not include temperature-controlled transport or other special conditions required for certain perishable or pharmaceutical products.
Obtaining, validity, and presentation of the permits, licenses, medical prescriptions, and all supporting documents are the sole responsibility of the sender.
Fragile items via national and international courier
Individuals
The sender is responsible for proper packaging of fragile items.
Courier transport involves mechanized handling and multiple logistics operations, which is why there is a risk of damage to fragile goods even when properly packaged.
TCE Courier recommends the use of professional packaging and reserves the right to refuse pickup of insufficiently packaged parcels.
Companies Economic operators who regularly ship fragile items may use special packaging and transport solutions established together with TCE Courier.
Toxic, flammable, or dangerous products via national and international courier
Individuals Shipping products containing toxic, flammable, explosive, corrosive, or other dangerous substances is prohibited under TCE Courier's standard services.
The sender is solely responsible for declaring the contents of the shipment and for complying with legislation on the transport of dangerous goods.
Companies Transport of these products may only be carried out by authorized logistics operators and only in compliance with specific legislation on the transport of dangerous goods.
Weapons and ammunition via national and international courier
Transport of weapons, ammunition, and their components is strictly regulated by national and international legislation.
TCE Courier does not accept weapons, ammunition, or their components for transport under its standard courier services.
Their transport may only be carried out by authorized operators and under the conditions provided by law.
List of goods prohibited or restricted from shipping
The list below is indicative and not exhaustive:
alcoholic beverages;
e-cigarettes;
tobacco products (cigarettes, cigars, tobacco);
food supplements;
medicines and pharmaceutical products;
medicinal cannabis;
perfumes;
food;
fragile items;
items of high or unusual value;
biological substances and human or animal samples;
dangerous goods;
weapons and ammunition;
items of sentimental value;
flowers and plants;
seeds;
goods that may damage other shipments;
explosives and pyrotechnic articles;
hazardous waste;
human or animal remains, including ashes;
jewelry, precious metals and stones;
live animals;
animal parts and trophies;
narcotics, psychotropic substances, and other products prohibited by law;
illegal objects;
pornographic materials whose distribution is prohibited by law;
gold in any form;
furs and fur products;
flammable gases and aerosols;
any other goods whose shipment is prohibited or restricted by applicable legislation.
General clause The list of goods above is indicative and not exhaustive.
TCE Courier reserves the right to refuse the pickup, transport, or delivery of any shipment that, under applicable legislation, regulations of the competent authorities, requirements of logistics partners, or internal operational rules, is prohibited, restricted, or requires special transport conditions.
If the shipment is nevertheless accepted by partners, the sending customer is solely responsible before the law, the authorities of the country of origin, destination, and transit, as well as before partner service operators, assuming the fees, penalties, and fines related to non-compliance with the above limitations.
The sender guarantees that the shipped goods comply with the legislation of the country of origin, the transit countries, and the destination country, and is solely responsible for obtaining and presenting all necessary permits, licenses, and documents.
TCE Courier does not verify the legality of importing goods in each jurisdiction and is not liable for measures imposed by the competent authorities, including seizure, confiscation, destruction, return of the shipment, refusal of import, or the application of fees, fines, or other sanctions. In such situations, the cost of the transport service is not refunded and no compensation is granted for the shipped goods, to the extent permitted by applicable legislation.
ALL ABOUT ONLINE COURIER FOR NATIONAL AND INTERNATIONAL ENVELOPES AND PARCELS
How can I save money when sending packages to Romania?
To save money when sending packages to Romania, you can:
📦 Place online orders without a contract on our website, benefiting from economical rates: Order online without a contract .
📈 Contracting a courier service offers you preferential rates and monthly billing.
🔄 Avoid additional costs by correctly filling in the weight and package data.
📍 Send packages with standard weight and dimensions (maximum 30 kg / 120x80x100 cm) in order not to exceed the rates in the offer.
What are the rates for international courier from Romania?
You can find the rates for international courier services departing from Romania in the INTERNATIONAL price list, valid for shipments from Romania to any country. They are calculated based on:
📦 destination country
⚖️ actual or volumetric weight of the package (the highest value applies)
📏 dimensions (must not exceed 30 kg / package and the permitted dimensions)
✅ To see the exact price, you can use the online platform:
🔗 International courier rates - Romania to any country
📌 Please note:
🔹 Prices are expressed in EUR, do NOT include VAT and fuel index
🔹 Billing is done in RON at the BNR exchange rate on the day of billing
What are the best courier options for deliveries to Europe?
For deliveries from Romania to Europe, the best courier options available through TCE Courier are:
🚛 Standard Europe – economical option, ideal for non-urgent parcels, with competitive rates and longer transit time.
✈️ Express Europe – fast option, delivery in 1-3 business days, ideal for urgent documents or products.
💡 Additional advantages:
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Pick up from address
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You can send packages up to 30 kg / piece
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Online shipment tracking
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You can opt for insurance or reimbursement, if applicable.
📍 See rates and place your order directly here:
🔗 Send a parcel to Europe
What documents are required for international courier services in Romania?
To send parcels by international courier from Romania, the following standard documents are required:
📄 AWB (waybill) – automatically generated in the app when placing an order
📄 Commercial invoice / proforma invoice – mandatory for all cargo shipments (not for documents)
📄 Customs declaration – only for parcels leaving the EU (e.g. to the USA, UK, etc.)
📄 Additional customs documents – if necessary (EORI, tariff code, certificate of origin, etc.)
💡 Recommendations:
-
The information must be filled in correctly (recipient, cargo value, product description)
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Proper packaging and labeling are essential
🔗 You can start an international order here:
International Courier Order
Can I use courier services for online stores in Romania?
Yes, TCE Courier services can be successfully used by online stores in Romania to deliver orders to customers.
✅ Advantages for e-commerce:
🛒 Pickup from headquarters or warehouse
🚚 National delivery within 24 business hours
🔄 Simplified returns
💸 Cash on delivery option
📦 Integration with fulfillment solutions and the ordering app
💼 You can benefit from preferential rates and term billing if you sign a service contract
🔗 Orders without a contract: Curier Online Romania
🔗 Orders with a contract: TCE order platform
How does the online platform for managing shipments work?
The TCE online platform for managing shipments works simply and efficiently, in 3 main steps:
🖥️ 1. Accessing the platform
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No contract: online courier
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With contract: app.tceholding.ro
📦 2. Creating the order
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Select the shipping type (envelope/parcel/pallet)
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Enter pickup and delivery address
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Fill in the weight, dimensions and extra services (refund, insurance, etc.)
🚛 3. Order completion and AWB generation
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You receive the shipping label (AWB) automatically
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The courier comes to the address indicated for pickup.
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You can track the delivery status from your account.
💡 The platform allows saving frequent addresses, exporting orders, live tracking and issuing tax documents
Where can I find affordable courier services in Bucharest?
For affordable and fast courier services in Bucharest, you can use the TCE Courier platform:
📍 National deliveries from Bucharest to any location in Romania
⏱️ Transit time: 1 business day
💰 Affordable rates, starting from 9.5 RON + VAT for envelopes (1 kg) and light parcels
📦 Extra services available: cash on delivery, return, insurance
🔗 Place your order directly online:
➡️ Bucharest Courier - Romania
What are the delivery options for online stores in Romania?
Online stores in Romania have the following delivery options available via TCE Courier:
📦 Standard 24h delivery – to any location in Romania, transit time: 1 business day
💸 Cash on delivery – the amount is returned to your bank account
🔁 Simplified return service – useful for orders returned by customers
🏬 Delivery to address or work points (locker/easybox)
📊 Integration with the TCE platform for automated order management
📌 With a courier contract, you have:
✔️ Preferential rates
✔️ Monthly billing
✔️ Access to the ordering application app.tceholding.ro
🔗 Quick orders without a contract:
➡️ Courier for online stores – Romania
Are there hidden fees on international deliveries to Europe?
📌 There are no hidden fees on international deliveries to Europe via TCE Courier, but it is important to keep the following aspects in mind:
💶 The displayed rate DOES NOT include VAT and fuel index - these are added to the invoice, according to tax legislation
📦 The rate is expressed in EUR, but the invoice is made in lei at the BNR exchange rate on the day of the invoice
🚫 No other hidden fees are charged, but additional costs may occur if:
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volumetric weight is higher than the actual weight
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additional services are selected (refund, return, insurance)
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the package is being reshipped due to incorrect data
💼 For complete control, use the platform:
🔗 International delivery in Europe
✅ With TCE Courier, sending envelopes and parcels from Romania to Poland becomes a simple, safe and efficient process - whether you are an individual or a company with regular shipments.
Want more details?
Offers, prices, contract or delivery solutions?
Ask TCE Courier GPT's for any questions you may have!
