Send envelopes and parcels nationally or internationally
choose the type of service and check the transport price
PASUL 1
accesezi zona de plasare comenzi a site-ul nostru folosind butonul de mai jos
PASUL 2
identifica unde vrei sa trimiti si ce anume doresti sa trimiti
PASUL 3
selecteaza greutatea - zona de livrare si introdu informatiile complete de preluare si de livrare
PASUL 4
verifica datele comenzii si introdu adresa de email unde doresti sa primesti avizarile referitoare la comanda ta
PASUL 5
introdu datele companiei daca doresti emiterea facturii fiscale pe compania ta si selecteaza cum de unde doresti sa predai expedierea
PASUL 6
plateste transportul prin card bancar sau paypal folosind modalitatea securizata de plata
GATA !
Vei primi pe email awb-urile pentru etichetarea expedierii tale.
Poti deasemeni plasa comanda prin email contactand un operator .
Goods restricted for shipment by national and international courier or postal services
Prohibitions of goods through national and international courier services
Types of prohibitions and restrictions on the transport
of Alcohol by national and international courier
How to package alcohol
Individuals: The transport of alcohol between individuals is not permitted. If you choose to send prohibited items, such as alcohol in large quantities, by mail or courier, you will be liable for any damage that may occur during transit.
Companies: Alcoholic beverages can be shipped as cargo by authorized companies, through authorized logistics providers.
Tobacco, cigarettes and cigars by national and international courier
How to pack tobacco
Individuals: the shipment of tobacco between individuals is prohibited. The exclusive responsibility belongs to the customer when ordering the shipment of tobacco products, as there is a risk of destruction of the goods by the authorities in the country of destination or transit.
Companies: Businesses that manufacture or distribute tobacco products can deliver them through authorized logistics providers.
Liquids by national and international courier
Individuals transporting liquids of any form is prohibited, as there is a risk of destruction of the goods by the authorities in the country of destination or transit.
Companies: Businesses that produce or sell liquids are allowed to ship them by mail or courier under special agreements or through authorizations.
Batteries or electronics with batteries by national and international courier
How to pack electronics
Both individuals and companies are allowed to send items containing batteries by mail or courier. It is recommended to keep batteries inside the devices without being fully charged and only by road courier or road mail.
Single cell batteries:
No more than 2 cells, ≤20Wh
Multi-cell batteries: :
No more than 4 cells, ≤100Wh
Food by national and international courier
How to pack food
Individuals: Food is prohibited for shipment by individuals, whether in cans, jars, sealed packages or other forms. When choosing to ship food, the responsibility lies entirely with the customer, as there is a risk of destruction of the goods by authorities in the country of destination or transit.
Companies: Companies that manufacture and sell perishable goods can deliver under certain conditions by meeting certain requirements. Temperature-controlled shipping services are typically used for the transportation of perishable goods.
Fragile items via national and international courier
How to pack fragile items
Individuals: Fragile items can easily be damaged during transport, so special care must be taken when packaging.
Companies: Businesses that deliver fragile items usually have well-established conditions with courier companies and therefore the shipment is safe.
Toxic, flammable or dangerous products by national and international courier
Individuals: Products containing toxic, flammable or hazardous substances are prohibited. The sole responsibility lies with the customer when ordering the shipment of toxic products.
Companies: Businesses that manufacture or distribute products containing toxic, flammable or hazardous components can arrange transportation through authorized logistics providers.
Weapons and ammunition by national and international courier
The transportation of weapons and ammunition is strictly regulated. Therefore, only authorized companies can transport weapons and ammunition through authorized and specialized logistics providers.
List of prohibited items when sending parcels by courier or post services.
Items
restricted by courier services.
Alcoholic beverages.
Electronic cigarettes
Watches
Medical cannabis
perfumery
Food
Fragile items
High value/unusual items
Biological substances, category B and exempt human or animal specimens
Dangerous goods
Firearms
Objects with sentimental value
Flowers or other plants
seed
Items that may damage other packages during transport
Over-the-counter medications
Explosives (ammunition)
Tobacco products (cigarettes, cigars)
FIREWORKS
Hazardous waste
Human or animal remains (including ashes)
Jewelry, precious metals and stones
Live animals
Animal parts and trophies
Narcotics, other hallucinogenic products and those defined in the penal code
Illegal objects
Pornography
Gold
Fur and fur-lined clothing
Flammable gases (aerosols)
Recommendations regarding packaging for courier shipments
Product category
Fragile
goods
Glassware, windows, liquids
Special compartmentalized wooden packaging, filled with polystyrene
Cosmetic products
Multilayer cardboard packaging filled with polystyrene and sealed with protective foil
Paintings / engravings
Wooden packaging filled with polystyrene
Auto parts, household appliances
Pressed cardboard packaging, filled with polystyrene
Floppy disks, tapes, CDs
Cardboard or plastic packaging filled with bubble wrap
Fishing tackle
Multiplus laminated cardboard packaging filled with polystyrene
Furniture, furniture parts and musical instruments, toys
Pressed cardboard packaging filled with polystyrene and sealed with protective foil
electronic
Multilayer cardboard packaging filled with polystyrene and sealed with protective foil
White goods
Refrigerator, washing machine, stove
Wooden packaging filled with polystyrene
Customs operations and courier services
What customs obligations do I have if the destination country of the package I am sending is not part of the European Union?
You, as the sender, have no fiscal obligations. However, you must ensure that the legislation of the destination country allows the import of the goods you are sending. The legislation in force does not provide for the payment of customs duties for export operations. At the time of import, the rules established in the destination country will apply, and the recipient will be contacted directly by a customs representative to inform him.
The TCE does not manage customs services and procedures.
For a parcel destined for a country outside the European Union, the following documents are required:
AWB: received by email from TCE
Commercial invoice: received by email from tceholding.ro (regardless of whether the sender is a natural person or a legal entity)
Free export declaration: neutral (in case of sea transport by a natural person or legal entity)
The preparation of the documents accompanying the shipped package as well as the declaration regarding the contents of the package are entirely the responsibility of the sender.
What is a customs declaration?
The commercial invoice is generically called a "customs declaration".
The content of this document includes information regarding:
Sender's address;
Mailing address;
Unique package identification number (AWB, for tracking delivery status);
Description of the items in the package;
Reason for shipment;
The value of the goods in the parcel;
The cost of transportation.
NOTE: If customs authorities identify goods other than those declared, they will apply additional fees and, in some cases, may refuse the shipment and return the package at the sender's expense.
The description of the contents of the package must be done by category and product. (Example: if you are sending t-shirts, the category will be CLOTHING and the product T-SHIRT). Also in the description, mention whether the goods are new or used. Each item in the package must be mentioned on the invoice. The category and description of each product must be mentioned as specifically as possible, to avoid confusion and delays that may result from customs practices. Avoid generic expressions such as “gift” or “sample”. Customs authorities are not interested in the fact that we send gifts or samples for testing. The contents of the package must be described specifically, so that transit taxes can be calculated and applied. All these details will be listed on the commercial invoice, in English.
You cannot send personal documents through the services provided by TCE. If you choose to do so, you assume full responsibility, risks and customs costs incurred.
NOTE: delays caused by customs are NOT the responsibility of TCE.
The declared value, for each product in the package, is the actual (market) value of the product or the equivalent of the necessary cost, in case of its replacement. Therefore, null values will NOT be entered. These are not accepted by customs.
All shipped products must be accompanied by a recent receipt/invoice. This is required in case of complaints/claims.
Personal objects/documents are NOT sent via courier services (tcecourier may generate very high customs duties).
In this situation, please create a support ticket by emailing suport@tceholding.ro , making sure to provide the unique identification number of the package (AWB number), as well as the date of receipt of the package.
Procedure for compensation for goods destroyed or lost in courier services
Complaints resolution mechanism
The complaint can be filed by both the Sender and the Recipient.
The complaint may be submitted in person or sent by post, with acknowledgement of receipt, to any of the TCE WORLDWIDE offices, by e-mail to international@tceholding.ro or by telephone to 0726333332, regarding the postal services provided by the Supplier. The complainant shall be informed of the number under which the Complaint was registered in the same manner in which it was submitted by the user or in the manner expressly requested by him in the complaint, for example: by handing over the registration number, if the complaint was submitted in person, by signing the acknowledgement of receipt, in the case of the complaint through a postal service with acknowledgement of receipt or by communicating the registration number by SMS/e-mail to the telephone number/e-mail address from which the complaint was received.
In the case of a complaint filed in person, the following procedure will be followed:
a. if the user is a natural person, the complaint will be submitted personally by the user or by another person expressly authorized by the user;
b. in the case of a legal entity, by the legal representative of that legal entity or by another person expressly authorized in this regard by the legal representative.
In this case, the Complainant will be notified of the registration number of the Complaint on the spot.
Complaints are made individually, for each postal item, not cumulatively, by number of parcels, even if they belong to the same user.
Complaints must indicate the physical postal address or email to which the complainant wishes TCE WORLDWIDE's response to be sent, as TCE WORLDWIDE will respond to the complaint submitted by the user, in writing, at the physical address or email mentioned by the user in the complaint.
Deadline for filing a complaint. Deadline for resolving the complaint.
The deadline for submitting a complaint is 6 (six) months from the date of submission of the shipment.
For any complaint filed by the Sender or the Recipient, a commission consisting of 2 members will be formed, which will analyze the evidence submitted by the Sender or the Recipient. The following are accepted as evidence: copies of the documents signed by both the Supplier and the User, handover-reception protocols concluded between TCE WORLDWIDE, its suppliers or subcontractors and the Sender or the Recipient, as well as any other evidence that will be assessed by the Commission as being capable of resolving the complaint.
The deadline for resolving any complaint is a maximum of 3 (three) months from the date of filing the complaint.
If a complaint is considered well-founded, the term within which a damage may be reimbursed or compensated is a maximum of 35 days for postal services included in the scope of the universal service, respectively a maximum of 75 days for postal services not included in the scope of the universal service, a term calculated from the date of settlement of the complaint, without exceeding the 3-month term mentioned above.
Payment of the damage can be made in cash at the TCE WORLDWIDE headquarters or by bank transfer to the account of the entitled user, depending on his/her preference.
The postal service provider that took over the postal item is liable to the user for the damage caused, if these circumstances occurred between the time the item was deposited and the time it was delivered to the Recipient.
Frequently asked questions about
sending by courier
national or international
If you don't find the answer to your questions here, you can always call an operator by email or phone, from Monday to Friday between 09:00 and 17:00.
Cum plasez comanda de curierat in aplicatie ? Este extrem de simplu de plasat comanda ! -ALEGI CE VREI SA EXPEDIEZI-in functie de ce ai de trimis, plic colet sau palet, precum si in functie de unde ai de trimis (in Romania, Europa sau oriunde in alta parte in lume) -SELECTEZI SERVICIUL DORIT, dupa care completezi toare rubricile aferente comenzii ( adresa numar de telefon greutate etc). ATENTIE...in functie de cat de corecte vor fi informatiile transmise va fi facuta livrarea. Dupa introducerea informatiilor iti va aparea posibilitatea de plata ( card bancar sau pay pall). -EFECTUEZI PLATA si poti obtine introducand informatiile necesare, factura pe firma ta. Asta e tot ! Un curier soseste curand la usa ta !
Ce servicii curierat sau posta puneti la dispozitia clientilor ? In functie de modelul de expediere si unde vreti sa trimiteti plicuri sau colete puteti opta pentru unul din serviciile de mai jos : Daca aveti trimiteri catre Romania plicuri/ colete / paleti - serviciul de curierat national Daca aveti trimiteri de plicuri si colete in strainatate ocazional - serviciul de curierat international Daca aveti o afacere online si aveti trimiteri frecvente in Europa - serviciul de curierat ecommerce Daca aveti o afacere care are nevoie de trimitere de plicuri si colete oriunde in lume - serviciul postal international.
Cand primesc rambursul ? Rambursul aferent coletului tau este virat in contul tau bancar in termen de 24 ore din momentul receptionarii efective a rambursului in contul nostru bancar.
Pot face un contract pentru a avea tarif preferential ? Desigur, un contract de servicii va asigura atat tarife preferentiale cat si termen de plata extins. Contactati un operator si trimiteti datele companiei, contractul completat va fi trimis pe email.
Daca am marfa grea, colete voluminoase, paleti ? Si in aceasta varianta operatorii nostri vor pune la dispozitia dvs o oferta de servicii atat pentru Romania cat si pentru unele destinatii internationale.
Unde pot trimite plicuri si colete prin voi ? Poti trimite atat in Romania, Europa cat si oriunde in lume, important este sa alegi corect din lista unde vrei sa trimiti. PLIC COLET NATIONAL pentru expedieri oirunde in Romania PLIC COLET PALET EUROPA -pentru expedieri oriunde in Europa, -PLIC COLET ORIUNDE IN LUME- pentru trimiteri oriunde in afara Uniunii Europene. Nu te descurci...nu ezita sa contactezi un operator pe email sau telefon.
Cum verific unde se afla expedierea mea ? Vei primi de la operatorul nostru etichetele atat national cat si international. Aceste etichete...mai exact numarul comenzii, poate fi monitorizat permanent in pagina web a companiei, acolo unde ai plasat comanda, accesand casuta track and trace.
Where can I find door-to-door courier services in Bucharest? For door-to-door courier services in Bucharest, you can use TCE Courier services. These include picking up the parcel from the address and delivering it directly to the recipient, in any location in Romania, including Bucharest. ✅ You can place your order directly online, without the need for a contract, through the dedicated platform: 👉 https://www.tcecourier.com/curier-online For shipments to Bucharest or anywhere in Romania, access the page directly: 📦 Order courier in Romania (envelope/parcel) ⏱️ The transit time for national deliveries, including Bucharest–Bucharest, is 1 business day (approximate time). 📦 CONTACT TCE COURIER Customer Support Department 📞 Phone: +4 031 425 4851 / +4 0732 333 332 💬 WhatsApp: +4 0723 654 111 ✉️ Email: curierat@tceholding.ro 🌐 Website: www.tcecourier.com 🤖 Virtual Assistant: TCE Virtual Assistant 📲 Place Orders (without contract): tcecourier.com/curier-online 📲 Place Orders (with contract): app.tceholding.ro 📍 Address: 24-26 str. Drumul Săbăreni, 060647 – 6th District, Bucharest – Romania
What are the advantages of National International Courier services? 📦 TCE Courier National and International Courier Services offer a number of important advantages for individuals and companies, whether you are sending envelopes, parcels or pallets, in Romania or abroad. Here are the main benefits: ✅ Advantages of the national courier service: Door-to-door service - pickup and delivery directly to the address. Short transit time - delivery in 1 working day for shipments in Romania (including Bucharest). Easy online placement - quick orders from the website, without the need to call the operator: 👉 https://www.tcecourier.com/curier-online Pick-up from home or office, without going to the collection point. Additional services available - cash on delivery, return, delivery on Saturdays, etc. Extended availability - national coverage in all counties and localities in Romania. 🌍 Advantages of the international courier service: Deliveries worldwide, both in the EU and outside the European Union. Door-to-door service including international, with pickup from address in Romania. Fast indicative transit time, depending on destination and chosen service (standard/express). Prices displayed immediately when placing the order online, depending on weight and destination. Pickup from headquarters or residence in Romania, without travel. Personalized solutions for international parcels, envelopes or pallets. Customs assistance for international shipments (including consultancy for EORI, customs declarations, taxes, etc.). Place international orders online: 👉 Europe: Send parcel to Europe 👉 Global: Send international parcel 🧾 Other benefits: Competitive rates, instantly visible online. Orders with contract → access to preferential rate, monthly invoicing and dedicated order application: https://app.tceholding.ro Fast assistance via WhatsApp, phone or email. Support for special services: pallet transport, Shein return, cash on delivery, e-Transport transport, high-value goods, etc.
What are the recommended courier services for online businesses in Romania? 📦 For online businesses in Romania, TCE Courier offers a full range of national courier services, specially designed for eCommerce, marketplaces and online stores, with dedicated B2C and B2B benefits. Here are the recommended services: ✅ Recommended courier services for online businesses in Romania: 1. National Courier – Door-to-Door Fast delivery in 1 business day, anywhere in Romania. Parcel pickup directly from your business premises. Electronic delivery confirmation. Possibility of delivery within a pre-established time interval (additional service). Also available for cash on delivery orders, with the amounts returned to the company's account. 2. Cash on Delivery service (Cash on Delivery) Cash on delivery collection from the end customer. Money returned to the company's account – fast and safe. Ideal for sales through marketplaces or your own websites. 3. Easy Return Service / Simplified Return The customer can easily return the product within the legal period. The return can be managed directly by you through the TCE Order app. 4. Order management app – TCE Order Dedicated platform for customers with a contract. Efficient order management, AWBs, statuses, refunds. You can place orders without having to call an operator. 👉 https://app.tceholding.ro 5. Contract courier (preferential rates) Personalized rate depending on volume/month. Monthly or bimonthly billing. Stable long-term service. 6. Additional services useful for eCommerce: Parcel insurance. Saturday delivery. Telephone confirmation of delivery. Full tracking for the end customer. 🛒 Quick orders for deliveries in Romania (without a contract): 👉 https://www.tcecourier.com/curier-online/Trimitere-COLET-CURIER-in-Romania-p393313157
How can I track a parcel sent by national courier? 📦 To track a parcel sent by national courier with TCE Courier, you have several simple and quick methods available: 🔍 1. Online – directly on the TCE Courier website ✅ Access the official platform: 👉 www.tcecourier.com ➡️ Enter the shipping number (AWB) received when placing the order. It can be found on the shipping label. 🖥️ 2. In the TCE Order app (for customers with a contract) If you have a courier service contract: 👉 https://app.tceholding.ro You can track the status in real time, download proof of delivery and manage returns. 📱 3. Other alternative tracking platforms (international and national) (even though they are more suitable for international parcels, they can also work for national ones): https://parcelsapp.com https://www.17track.net https://www.ordertracker.com ℹ️ Information required for tracking: AWB / shipment number (numeric or alphanumeric format) – is automatically generated when placing the order and transmitted to the sender.
Which companies offer fast envelope deliveries in Europe? 📨 If you want fast envelope deliveries in Europe, TCE Courier offers you a specialized international door-to-door courier service with fast delivery, including express delivery, to all EU member countries. ✈️ TCE Courier – fast envelope delivery in Europe ✅ Available services: EXPRESS service – fast delivery in 1–3 business days (indicative term, depending on the destination). STANDARD service – economical delivery, but with longer terms. Pick-up from the address in Romania. Delivery directly to the address (door-to-door). Full tracking. 📩 Accepted dimensions and weight for envelopes: Maximum weight: 300 grams Content: ONLY documents Format: Standard A4 (210 x 297 mm) 📍 Place your order online (without a contract): 👉 Sending COURIER ENVELOPE in Europe 🌍 Destinations covered: All countries in the European Union (Germany, Italy, France, Spain, Belgium, Netherlands, Austria, Greece, Poland, etc.) Time guarantee in EXPRESS mode for most capitals and major cities in the EU.
What is the best courier service in rural areas in Romania? 📦 For deliveries in rural areas in Romania, TCE Courier is an excellent choice due to its extensive national coverage, including smaller towns and villages, offering: ✅ TCE Courier advantages in rural areas: 100% national coverage – all counties and towns in Romania are served, including villages and communes. Door-to-door service – the parcel is delivered directly to the address, without the need for the customer to travel to a city or pickup point. Fast delivery – within 1 business day (indicative transit time) even for rural areas. Simple online placement – without calling the operator, from anywhere in the country: 👉 https://www.tcecourier.com/curier-online Pick-up from the sender's address – including from rural towns. Additional services: cash on delivery, return, parcel insurance, Saturday delivery, etc. 📍 Accepted shipment types: 📄 Envelopes – documents (max. 300 g) 📦 Parcels – up to 31.5 kg / piece 🛒 Ideal for individuals, small businesses, farmers, or online sales in rural areas 🔗 Quick order: For parcel in Romania: https://www.tcecourier.com/curier-online/Trimitere-COLET-CURIER-in-Romania-p393313157 For envelope in Romania: https://www.tcecourier.com/curier-online/Trimitere-PLIC-CURIER-in-Romania-p393102817
What are the rates for international courier from Romania? 📦 The rates for international courier from Romania via TCE Courier can be consulted directly on the official website, in the section dedicated to placing international orders. There you will see the updated prices depending on the country of destination and the weight of the parcel or envelope. 🔗 Where to find international courier rates from Romania: 🌍 For international parcels (extra-EU or EU): 👉 https://www.tcecourier.com/curier-online/Trimitere-COLET-CURIER-International-p393539015 📩 For international envelopes (documents): 👉 https://www.tcecourier.com/curier-online/Trimitere-PLIC-CURIER-International-p393278252 🇪🇺 For parcels in EU member countries: 👉 https://www.tcecourier.com/curier-online/Trimitere-COLET-CURIER-in-Europa-p393328618 📝 After selecting the country, weight and dimensions of the parcel, you will see: Shipping price Estimated delivery time Available services (e.g. refund, return, insurance) 📌 Important: Prices are expressed in EUR, excluding VAT and without fuel index. Billing is done in lei at the BNR exchange rate on the day of issue. For large or heavy parcels (above the limits in the table), request a personalized offer from an operator. 📦 CONTACT TCE COURIER Customer Support Department 📞 Phone: +4 031 425 4851 / +4 0732 333 332 💬 WhatsApp: +4 0723 654 111 ✉️ Email: curierat@tceholding.ro 🌐 Website: www.tcecourier.com 🤖 Virtual Assistant: TCE Virtual Assistant 📲 Place Orders (without contract): tcecourier.com/curier-online 📲 Place Orders (with contract): app.tceholding.ro 📍 Address: 24-26 str. Drumul Săbăreni, 060647 – 6th District, Bucharest – Romania
How is the safety of parcels ensured in international courier? 📦 In international courier, TCE Courier places particular emphasis on the safety of parcels through a series of procedures, options and services designed to reduce the risks of damage, loss or theft: 🔐 Safety measures offered by TCE Courier for international transport: ✅ 1. Proper packaging The sender is responsible for the proper and safe packaging of the parcel. Resistant packaging, new boxes, complete sealing, protective padding are recommended. For fragile goods - visible labeling ("fragile") and additional protection are required. ✅ 2. Labeling and tracking (Tracking) Each parcel is labeled with a unique AWB, scannable at each logistics point. You can track the parcel online at www.tcecourier.com or in the order application. ✅ 3. Careful handling International parcels are processed in authorized logistics centers and handled by specialized personnel. Transportation is carried out by trusted international partner carriers. ✅ 4. Parcel insurance You can opt for valuable parcel insurance: 📌 A fee of 2% of the declared value of the goods is applied. Insurance provides financial protection in case of damage, loss or other incidents in transit. ✅ 5. Complaints management In case of an incident, you can open a complaint by email to curierat@tceholding.ro, accompanied by photo evidence and AWB. The solution is made according to the terms in the GENERALCONDITIONS file. ✅ 6. Clear conditions in the contract For customers with a contract, the transport conditions and responsibilities are detailed in the document: 📄 SERVICE_CONTRACT 🛡️ Recommendations for customers: Declare the real value of the goods and request insurance if the value is high. Respect the list of prohibited/restricted products (e.g. jewelry, money, perfumes). Track the parcel periodically and keep proof of shipment.
How can I use the online platform National International Courier for deliveries? 📦 The online platform National and International Courier from TCE Courier allows you to quickly and easily place delivery orders, without the need for a contract. You can send envelopes, parcels or pallets in Romania or internationally. ✅ How to use the TCE Courier online courier platform: 🔹 STEP 1 – Access the platform: 👉 https://www.tcecourier.com/curier-online 🔹 STEP 2 – Choose the type of shipment: 📄 Send an ENVELOPE to Romania: 👉 https://www.tcecourier.com/curier-online/Trimitere-PLIC-CURIER-in-Romania-p393102817 📦 Send a PARCEL to Romania: 👉 https://www.tcecourier.com/curier-online/Trimitere-COLET-CURIER-in-Romania-p393313157 🛻 Send PALLETS or parcels >30kg: 👉 https://www.tcecourier.com/curier-online/Transport-PALET-CARGO-in-Romania-p590950036 🌍 Send envelopes or parcels internationally (EU and Non-EU): 👉 All international options here 🔹 STEP 3 – Complete data: Pick-up and delivery address Type of parcel/folder (weight, dimensions) Additional services desired: cash on delivery, return, Saturday delivery, insurance Recipient's contact details 🔹 STEP 4 – Confirm and pay You will see the displayed rate instantly. You can pay online (card), cash on delivery or, as the case may be, by contract. ℹ️ Other available options: If you have a contract, you can use the dedicated app 👉 https://app.tceholding.ro You have access to AWB, delivery status, invoices and order history. 📌 Important: The platform is valid without a contract for individuals and legal entities. Pick-up is done from the address, there is no need to travel.
ALL ABOUT ONLINE COURIER FOR NATIONAL AND INTERNATIONAL ENVELOPES AND PARCELS
How can I save money when sending packages to Romania?
To save money when sending packages to Romania, you can:
📦 Place online orders without a contract on our website, benefiting from economical rates: Order online without a contract .
📈 Contracting a courier service offers you preferential rates and monthly billing.
🔄 Avoid additional costs by correctly filling in the weight and package data.
📍 Send packages with standard weight and dimensions (maximum 30 kg / 120x80x100 cm) in order not to exceed the rates in the offer.
What are the rates for international courier from Romania?
You can find the rates for international courier services departing from Romania in the INTERNATIONAL price list, valid for shipments from Romania to any country. They are calculated based on:
📦 destination country
⚖️ actual or volumetric weight of the package (the highest value applies)
📏 dimensions (must not exceed 30 kg / package and the permitted dimensions)
✅ To see the exact price, you can use the online platform:
🔗 International courier rates - Romania to any country
📌 Please note:
🔹 Prices are expressed in EUR, do NOT include VAT and fuel index
🔹 Billing is done in RON at the BNR exchange rate on the day of billing
What are the best courier options for deliveries to Europe?
For deliveries from Romania to Europe, the best courier options available through TCE Courier are:
🚛 Standard Europe – economical option, ideal for non-urgent parcels, with competitive rates and longer transit time.
✈️ Express Europe – fast option, delivery in 1-3 business days, ideal for urgent documents or products.
💡 Additional advantages:
-
Pick up from address
-
You can send packages up to 30 kg / piece
-
Online shipment tracking
-
You can opt for insurance or reimbursement, if applicable.
📍 See rates and place your order directly here:
🔗 Send a parcel to Europe
What documents are required for international courier services in Romania?
To send parcels by international courier from Romania, the following standard documents are required:
📄 AWB (waybill) – automatically generated in the app when placing an order
📄 Commercial invoice / proforma invoice – mandatory for all cargo shipments (not for documents)
📄 Customs declaration – only for parcels leaving the EU (e.g. to the USA, UK, etc.)
📄 Additional customs documents – if necessary (EORI, tariff code, certificate of origin, etc.)
💡 Recommendations:
-
The information must be filled in correctly (recipient, cargo value, product description)
-
Proper packaging and labeling are essential
🔗 You can start an international order here:
International Courier Order
Can I use courier services for online stores in Romania?
Yes, TCE Courier services can be successfully used by online stores in Romania to deliver orders to customers.
✅ Advantages for e-commerce:
🛒 Pickup from headquarters or warehouse
🚚 National delivery within 24 business hours
🔄 Simplified returns
💸 Cash on delivery option
📦 Integration with fulfillment solutions and the ordering app
💼 You can benefit from preferential rates and term billing if you sign a service contract
🔗 Orders without a contract: Curier Online Romania
🔗 Orders with a contract: TCE order platform
How does the online platform for managing shipments work?
The TCE online platform for managing shipments works simply and efficiently, in 3 main steps:
🖥️ 1. Accessing the platform
-
No contract: online courier
-
With contract: app.tceholding.ro
📦 2. Creating the order
-
Select the shipping type (envelope/parcel/pallet)
-
Enter pickup and delivery address
-
Fill in the weight, dimensions and extra services (refund, insurance, etc.)
🚛 3. Order completion and AWB generation
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You receive the shipping label (AWB) automatically
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The courier comes to the address indicated for pickup.
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You can track the delivery status from your account.
💡 The platform allows saving frequent addresses, exporting orders, live tracking and issuing tax documents
Where can I find affordable courier services in Bucharest?
For affordable and fast courier services in Bucharest, you can use the TCE Courier platform:
📍 National deliveries from Bucharest to any location in Romania
⏱️ Transit time: 1 business day
💰 Affordable rates, starting from 9.5 RON + VAT for envelopes (1 kg) and light parcels
📦 Extra services available: cash on delivery, return, insurance
🔗 Place your order directly online:
➡️ Bucharest Courier - Romania
What are the delivery options for online stores in Romania?
Online stores in Romania have the following delivery options available via TCE Courier:
📦 Standard 24h delivery – to any location in Romania, transit time: 1 business day
💸 Cash on delivery – the amount is returned to your bank account
🔁 Simplified return service – useful for orders returned by customers
🏬 Delivery to address or work points (locker/easybox)
📊 Integration with the TCE platform for automated order management
📌 With a courier contract, you have:
✔️ Preferential rates
✔️ Monthly billing
✔️ Access to the ordering application app.tceholding.ro
🔗 Quick orders without a contract:
➡️ Courier for online stores – Romania
Are there hidden fees on international deliveries to Europe?
📌 There are no hidden fees on international deliveries to Europe via TCE Courier, but it is important to keep the following aspects in mind:
💶 The displayed rate DOES NOT include VAT and fuel index - these are added to the invoice, according to tax legislation
📦 The rate is expressed in EUR, but the invoice is made in lei at the BNR exchange rate on the day of the invoice
🚫 No other hidden fees are charged, but additional costs may occur if:
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volumetric weight is higher than the actual weight
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additional services are selected (refund, return, insurance)
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the package is being reshipped due to incorrect data
💼 For complete control, use the platform:
🔗 International delivery in Europe
✅ With TCE Courier, sending envelopes and parcels from Romania to Poland becomes a simple, safe and efficient process - whether you are an individual or a company with regular shipments.
Want more details?
Offers, prices, contract or delivery solutions?
Ask TCE Courier GPT's for any questions you may have!
CONTACT COURIER ONLINE DOMESTIC and INTERNATIONAL
place orders online and send envelopes and parcels domestically and abroad directly from the application
More details or support? You'll find everything you need here!!
see here how to place orders online🔗
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