Sending envelopes parcels ITALY economic express courier with cash on delivery
Send parcels from Romania to ITALY without worry using our delivery services
ECONOMIC COURIER STANDARD and EXPRESS.
This way you can send envelopes and parcels in ITALY very cheap, with pickup from your address and delivery directly to the recipient's door anywhere in ITALY. A cheap, safe international delivery service that provides the optimal solution both for individuals but especially for online businesses that want to ship to customers in ITALY
For COMPANIES
Sending envelopes and parcels in ITALY
The e-commerce market in Italy is one of the most important and developed markets in Europe, with a continuous growth in recent years. According to the data provided by the Italian Association of Electronic Commerce (Netcomm), in 2020 online sales in Italy increased by 26% compared to the previous year, reaching a value of 22.4 billion euros.
The main players on the Italian e-commerce market are Amazon, eBay, Zalando and Yoox Net-a-Porter, and in terms of the most sold products are household appliances, electronics, fashion and home products.
However, there are also a number of important Italian online stores, such as Unieuro, ePRICE, ePRICE, Monclick, Bonprix, Decathlon, which make their presence felt on the Italian e-commerce market.
Regarding the behavior of buyers, studies show that they prefer to shop online from their mobile phones, and online payments are becoming more and more popular. In addition, there is a tendency to purchase products from outside Italy, especially from China and other Asian countries, in order to obtain products at lower prices.
In conclusion, the e-commerce market in Italy is constantly growing and evolving, and this trend will continue in the near future, with many opportunities for companies that want to expand in this market.
Delivery solutions for envelopes and parcels in ITALY for online businesses
How does the pickup from Romania and the delivery in ITALY work
01
Plasezi comanda in aplicatia noastra de comenzi direct sau prin API si printezi eticheta de transport ITALIA
02
Un curier se prezinta la adresa ta si ridica expedierea etichetata de tine pentru ITALIA
03
Expeditia ajunge in hub-ul nostru extern unde este scanata si transmisa spre livrare in ITALIA
04
Predam expedierea ta catre ITALIA pentru livrare la adresa indicata
05
Destinatarul din ITALIA este sunat si livrarea este efectuata in maxim de siguranta si rambursul este colectat
INDIVIDUALS- Sending an envelope or parcel without a contract in ITALY
SENDING IN ITALY ENVELOPES or PARCELS WITHOUT CONTRACT
Safe deliveries and at a very low price, with pickup from anywhere in Romania and delivery to the address in ITALY (with telephone contact), of envelopes and parcels, Economic, Standard or Express depending on the customer's needs. The service is addressed to INDIVIDUALS, without a contract, and allows placing the ITALIA online order in the order application and paying with a bank card for delivery services. After placing the order, the courier arrives at the address indicated by you to pick up the ordered shipment.
Sending Documents (envelopes) anywhere in ITALY without contract
-
pickup from your address anywhere in Romania
-
online order placement and bank card payment
-
select the delivery service (ECONOMIC STANDARD or EXPRESS)
-
delivery to the recipient's addressanywhere in ITALY
-
without customs operations or customs fees
-
envelopes containing ONLY documents up to 200 grams/envelope
Parcel shipments anywhere in ITALY without contract
-
collection from your address from anywhere in Romania
-
online order placement and bank card payment
-
select the delivery service (ECONOMIC or EXPRESS)
-
delivery to the recipient's address anywhere in ITALY
-
without customs operations or customs fees
-
ECONOMIC - parcels up to 5kg/ parcel
-
EXPRESS - parcels up to 50 kg/ parcel
Inbound and outbound call center solutions by SHIPRO
Inbound call centers handle inbound calls, including customer inquiries, and solve problems during or after placing orders.
This involves giving extra details or fixing technical problems, complaints, and concerns.
On the other hand, outbound services manage outbound calls related to marketing drives, promotions, and customer surveys.
Whether it’s incoming or outgoing calls, outsourcing customer service spares the infrastructure costs of an in-house customer service department, giving you more time and resources to focus on growing your business.
Inbound Call Center Services – When Customers Call, SHIPRO Answers A customer who calls is a customer who wants answers. Or clarity. Or just a bit of human attention. In the fast-paced world of ecommerce and services, inbound calls are not just formalities – they're opportunities. And that's where SHIPRO steps in. We offer complete inbound call center services for online stores, high-volume businesses, and companies that want professional, efficient customer communication. What is an inbound call center? An inbound call center means we handle incoming calls from your customers. We’re not robots or rigid scripts – we’re a trained human team that answers in your brand’s name, treating every call with professionalism and empathy. Every conversation matters. Our job is to be your voice when customers have questions, concerns, or issues – and to deliver clear, quick solutions. What we handle in inbound: Answer incoming calls from existing and potential customers Provide information about orders, products, delivery, and payment Check the status of deliveries and COD Handle return requests and post-sale questions Calm dissatisfied customers and solve problems on the spot Redirect specific requests to your internal team Collect customer feedback and insights Whether it’s 10 or 300 calls per day, we treat each one with the same attention and care. Why inbound support matters If a customer can’t get a quick answer, they’ll look elsewhere. But a customer who feels heard and helped is more likely to stay loyal. With SHIPRO’s inbound call center services, you save time and resources while offering your clients consistent, high-quality support. Who it’s for: Online stores managing daily volumes of orders Businesses in delivery, logistics, or ecommerce Brands active on marketplaces and multiple sales channels Companies that want to provide professional customer assistance without internal staff Why work with SHIPRO? Friendly, trained agents Fast response times and flexible hours Easy integration with your systems Regular reporting and performance tracking Transparent costs and scalable plans We offer more than a call center. We offer continuity, trust, and consistent presence. Ready to answer every call like a pro? Let SHIPRO handle your inbound communication and turn each call into a chance for conversion, loyalty, or feedback. Contact us and let’s start talking!
Outbound Call Center Services – When You Make the First Move In ecommerce, waiting means losing. Customers move fast. Competitors are aggressive. Opportunities don’t knock twice. SHIPRO’s outbound call center services give your business the push it needs to grow. An outbound call center means we call your clients. Those who left products in the cart. Those who ordered once but didn’t come back. Or those who just need a nudge to complete the purchase. What we do outbound: Call customers who abandoned their carts Confirm and validate online and phone orders Verify delivery and payment details Sell products or services over the phone Reconnect with inactive clients Promote campaigns and special offers Collect feedback and conduct satisfaction surveys Everything is done in your brand’s name, with the tone and style you need – warm, enthusiastic, professional. Why outbound works In a digital world full of automated messages and cold emails, a real voice makes the difference. We don’t just call – we communicate, build trust, and close sales. Outbound call center is a growth tool – proactive, strategic, and human. Who it’s for: Online stores wanting to recover lost sales Brands launching new campaigns Startups looking to build a customer base Service companies aiming to maintain client relationships Retailers needing support for upselling or post-sale contact SHIPRO’s outbound advantages: Immediate action and real results Sales increase without hiring in-house agents Reactivate old clients and save abandoned orders Run direct and personalized marketing campaigns Save time and control your costs Get clear reports with measurable results At SHIPRO, every call has a purpose, a goal, and a result. The voice that sells, the partner that delivers Our agents are experienced, trained, and driven by results. We personalize every campaign to your market and audience. You’re not just calling – you’re converting. You’re not just promoting – you’re connecting. Ready to make the first move? Don’t wait for your customers to come to you. Let SHIPRO help you reach them first – with efficiency, empathy, and measurable impact. Contact us today and see how outbound calls can lead to real conversions.
Accepting and processing orders over the phone
An experienced call center service provider plays a key role in boosting sales by helping customers place orders and make purchases over the phone.
People call to order by phone for a few reasons:
-
They like a product but aren’t sure about ordering online.
-
They don’t want to miss out on limited-time deals because of unreliable internet connection.
-
Their questions were not answered online, but once resolved, they’re ready to buy.
-
They prefer ordering from a person for a personal touch.
-
They want to customize their order but don’t see the option online.
This is why skilled and friendly dedicated agents are valuable for online stores.
Ecommerce call center outsourcing lets businesses focus on growth instead of handling customer concerns and questions. It also ensures data security, regardless of the expected call volume.
Responding to customer inquiries
An experienced call center service provider plays a key role in boosting sales by helping customers place orders and make purchases over the phone.
People call to order by phone for a few reasons:
-
They like a product but aren’t sure about ordering online.
-
They don’t want to miss out on limited-time deals because of unreliable internet connection.
-
Their questions were not answered online, but once resolved, they’re ready to buy.
-
They prefer ordering from a person for a personal touch.
-
They want to customize their order but don’t see the option online.
This is why skilled and friendly dedicated agents are valuable for online stores.
Ecommerce call center outsourcing lets businesses focus on growth instead of handling customer concerns and questions. It also ensures data security, regardless of the expected call volume.
CUM TRIMIT IN ITALIA PRIN CURIER RAPID ?
❓ What is an eCommerce call center?
An eCommerce call center is a customer support service that handles calls, chats, and emails for online stores. It helps confirm orders, answer questions, solve delivery issues, and improve customer satisfaction.
❓ Do you offer both inbound and outbound call center services?
Yes! We manage inbound calls from customers who need help and outbound calls for order confirmation, abandoned cart recovery, and promotional campaigns.
❓ Can you confirm cash-on-delivery (COD) orders by phone?
Absolutely. Our agents verify COD order details such as delivery address, payment amount, and shipping preferences—ensuring accuracy and reducing failed deliveries.
❓ Is multilingual support available?
Yes. We provide customer support in multiple languages including English, Romanian, Spanish, Italian, and Hungarian, helping your business grow internationally.
❓ What are your call center service prices?
We offer clear monthly packages:
-
€143 for up to 500 calls/month
-
€168 for up to 1,000 calls/month
-
€248 for over 1,000 calls/month
All include order validation, address checking, and COD confirmation.
❓ Can I integrate your call center with my eCommerce platform?
Yes! Our call center connects easily with platforms like Shopify, WooCommerce, Magento, and your existing CRM or order system for real-time updates and reporting.
❓ Do you provide call statistics and performance reports?
Yes. We send detailed reports on daily calls, confirmations, returns, feedback, and performance—so you can evaluate results and optimize your customer service.
❓ How do I get started with your call center services?
Simple! Contact us for a custom quote, choose your plan, and we’ll onboard you in less than 24 hours. No setup fees, no long contracts—just fast, professional support.
PLICURI IN ITALIA
-
500 apeluri pe luna
-
confirmare comanda
-
confirmare adresa
-
confirmare data de livrare
-
verificare confirmare sume ramburs
-
COLETE IN ITALIA
-
pana la 1000 apeluri pe luna
-
confirmare comanda
-
confirmare adresa
-
confirmare data de livrare
-
verificare confirmare sume ramburs
RAMBURS IN ITALIA
-
peste 1000 apeluri pe luna
-
confirmare comanda
-
confirmare adresa
-
confirmare data de livrare
-
verificare confirmare sume ramburs
-
actualizare status comanda telefonic
-
suport 7 zile pe saptamana
-
asistenta clienti privind produsele comercializate
MORE LIKE A SUPERPOWERED COMMUNICATION HUB!
Why speak just one language when your customers speak five? At SHIPRO, our multilingual call center doesn’t just talk the talk — it talks your customers’ talk, wherever they are.
From English to Spanish, Italian to Hungarian, Romanian to “whatever-your-market-needs”, our international call agents are here to confirm orders, fix address mix-ups, follow up on order phone calls, and charm your clients like locals do.
✅ Confirm orders in your customer’s language.
✅ Offer real support that doesn’t get lost in translation.
✅ Build trust and boost conversions.
✅ Promote your brand with the right accent — literally.
✅ Expand your business into new markets without the headaches.
Whether you're a growing online store or a bold ecommerce empire in the making, our ecommerce call center is your voice — friendly, fast, and fluent.
🗣️ Want to sound global without hiring globally? Hit "Find out more" and let's speak success in every language!
CALL CENTER ROMANIA - Ecommerce Call Center -SHIPRO Courier and Fulfillment
If you spend your days packing, sorting and making AWBs instead of growing your business, it's time to contact us. We do fulfillment differently: clear, efficient, digital, without complications.
📦 Want to know how we can manage your inventory? We'll show you exactly.
📦 Do you have questions about integrating with your online store? We have solutions.
📦 Don't know how much it costs? You get the full offer, without vague estimates.